Customer Care Representative in BARCELONA

Affiliated Computer Services, Inc. (ACS) is expertise in action ®. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today sending your updated resume with the reference of OLA+(Languages known, ex:French, Turkish) to:

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THE POSITION

Responsible for delivering excellent customer/technical support for the configuration and use of the tech products. Under direct supervision, in a contact center environment, the CSR will use computer-based tools as well as their own problem-solving skills to identify, research, isolate, and resolve customer issues. Communication with the customer will be either verbally via telephone or written using e-mail.

WE REQUIRE

• Previous experience working in a call center environment.
• Consumer electronics or IT sector is a benefit.
• Excellent verbal and written communication skills in supported language. ENGLISH plus any of the following: Danish, Dutch, Finnish, French, Italian, Norwegian, Portuguese, Spanish, Swedish, Greek, Turkish, Polish, Russian, Hungarian, Czech, German
• Post-secondary education with engineering or computing focus.

WE OFFER

• Permanent contract
• Attractive salary package
• Short-term career opportunities
• Free language classes
• Friendly international environment