German speaker with IT skills _ Move to DUBLIN

Location:             Dublin, Ireland

Salary:                  19.500 Euros gross per year

Type:                     Full time, permanent

Experience required: 1-2 years

Category:            Multilingual, Call Centre, Technical Support

Subcategory:     Technical Support / Customer Service

Start date :          ASAP

MG International

My client is Multibillion Dollar multinational IT Company specialising in computer hardware solutions. Their products are very well known everywhere across the globe and you must know them too!

We are currently looking for a Germanspeaker for the exciting position of Customer Care Reception based in Dublin, Ireland.

Are willing to relocate to Ireland? Then you cannot miss this fantastic opportunity! Please read below:

Please note that the company provides Relocation Package for successful candidates!

Working hours:

• Normal hours of work are 40 hours per week
• Opening hours 06:30-17:00 depending on desk
• Some out of hours on call work might be required

Responsibilities:

• Respond to inbound and outbound customer calls
• Log and validate customer details and other information to the relevant systems
• Correct and quick responsiveness within the agreed timeframe without compromising quality
• Routing case & liaise with appropriate department to ensure correct solution.
• Maintaining quality service standards.
• Keep customer satisfaction as high as possible
• Keeping manager informed about the progress of a case

Candidate Requirements:

The ideal candidate has previous experience in customer service in a fast-paced environment.  You will have excellent telephone communication skills.

• Fluent German written and spoken
• Very good English
• Multitasking skills
• Excellent communication skills
• Ability and willingness to work in a team
• Able to work effectively under time pressure
• Call centre experience an advantage

To apply please send your updated CV to […] or call 00353 1 894 3010.

For more jobs like this please visit www.meghengroup.com