Norwegian Customer Support Specialist

Global Interactive Services, Inc. (GIS) is a leading support services company providing multi-lingual customer service, risk management & accounting services to several rapidly expanding companies in the online entertainment space. Our skilled staff & proprietary technology have helped GIS become one of North America’s most trusted sources for companies specializing in localized language e-commerce software.

Please apply at www.globalisinc.com

Core Responsibilities:

- Provide online support and respond in written communication to client’s emails in the Norwegian language
- Complete translations for our websites and promotional material to clients on an as-needed basis from English to Norwegian and Norwegian to English
- Conduct online research regarding the trends in the Norwegian speaking markets
- Monitor language forums in our industry focusing mainly on Norway
- Provide necessary feedback/suggestions/improvements to your Manager in areas of customer service and customer satisfaction

Required Skills and Experience:

- 1-5 years of Customer Service related experience and prior living/work experience in Norway
- Verbal and written fluency in English
- Verbal and written fluency in Norwegian
- Possess a full understanding of Norwegian culture, language, market and trends
- Attention to detail
- Customer friendly attitude
- Proficiency in Microsoft Office
- Able to quickly adapt to and work with new software tools
- Excellent ability to search for information on the internet
- College Diploma