Seeking middle level opportunities

Hi All,

I present my CV for your kind consideration. I am looking for suitable middle level opportunities in sales, marketing, business development, logistics or customer relationship management.

IZHAR AHMED
(Visa Status - Transferrable)
Cell +966-(0)563780621
Location: Jeddah, KSA
E-mail: [Email nicht sichtbar]

Professional Synopsis
 A dynamic professional with over 10 years of experience in the areas of Sales & Marketing, Business Development, Production, Planning & control, Inventory Management and service industry
 A dynamic manager who is action and result oriented with proven track record in Sales and people management.
 Key strengths include Sales management, Marketing and Business Development.
 Expertise in managing brands, achieving sales objectives, coordinating with principals, formulating marketing plans (trade and consumer), implementing sales & marketing activities, conducting market research.
 Active involvement in management, planning, decision-making, resource planning, budgeting
 Recruited, trained, evaluated and motivated team members for achieving company’s objective
 A thorough Professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas

Organisational Experience

HCL Technologies Ltd, NOIDA Nov 2005 - Jun 2009

Responsibilities handled at HCL Technologies:

Nov – 2007 to June – 2009:
Moved to Operations as Team Leader-Operations in May, 2008

Promoted as a Team Leader-Admin & Facilities in November, 2007

Nov – 2005 to Nov – 2007:
Worked as a Customer Support Executive for British Telecommunications. Worked in a blended process involving e-mails and taking inbound call, providing highest level of customer experience

Responsibilities as Team Leader - Operations
 Leading a team of 25 employees to achieve all the internal and client SLAs/metrics
 Preparing & tracking performance reports for the team & setting targets to drive best performance on a regular basis
 Preparing the MIS and billing to ensure maximum profitability
 Conducting performance reviews and appraisals of advisors on a monthly and bi annual basis to track development and assess potential and growth opportunities

Responsibilities as Team Leader - Admin & Facilities
 Oversee construction and renovation of projects to improve efficiency, as well as ensure that facilities meet environmental, health, and security standards, and comply with government regulations
 Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
 Hire result oriented and high performing clerical and administrative personnel
 Prepare and review operational reports and schedules to ensure accuracy and efficiency
 Analyze internal processes and recommend and implement procedural changes to improve operations
 Direct and coordinate the supportive services department
 Monitor facility to ensure that it remains safe, secure and well maintained
 Plan, administer and control budgets for contracts, equipment and supplies

Significant Accomplishments:
 Chosen among Q4 Winners (2008-09) by the Client across the Globe for exceptional results in driving overall performance metrics
 Received Zero Attrition bonus for zero attritions between June-December, 2008

Mona Gas Agency, Dibrugarh, Assam Dec 2002 - Sep 2005

Worked as "Assistant Manager - Sales"

Work Profile:
 Setting organizational objectives and achieving them
 Set plans to achieve coverage, distribution and visibility
 Periodic reporting of the performance to the Proprietor and manager
 Directing and controlling sales team consisting of Sales Executive
 Monitoring sales performance with respect to set targets and identifying areas of opportunities
 Formulating the promotional plans and guiding the sales team in respect of implementation of promotional schemes
 Ensuring the sales team achieves its distribution objectives
 Carrying out periodic evaluation of route plans and ensuring strict compliance of the same
 Providing on the job training to the sales staff by actively working with them in the market.
 Ensuring proper reporting by sales team and back checking to verify the authenticity of report from time to time
 Keep track of warehouse activities, stock movement, old / dead stock etc.
 Reporting to the Sales Manager / Proprietor

Significant Accomplishments:
 Instrumental in ensuring an unprecedented presence in Guwahati, a major hub in North Eastern India

Birla 3M Limited, Bangalore
Feb 2002 - Oct 2002
Worked as "Trainee - Production, Planning & Control (PPC)"

Work Profile:
 Engaged in preparing Production Plans based on requirements from the Corporate Sales Team
 Issue work orders based on Production Plans
 Track daily Production Reports to ensure that the production deadlines were met
 Check the daily dispatch of finished goods
 Keeping track of inventory to ensure availability of raw materials in the local warehouse
 Prepare necessary programs and Formats in MS-Excel to ease the Planning process, e.g., to track the machine utilization

Mona Gas Agency, Dibrugarh, Assam
Aug 1999 - Sep 2001

Worked as "Sales Executive"

Work Profile:
 Leading a team of 3 sales personnel and monitoring sales on day to day basis. Coordinating sales and supplies with the sales staff and customers, meeting customers collecting orders and ensuring timely delivery and target achievement.
 Updating the Sales Manager about current stocks
 Providing the Sales Manager about the requirements based on orders received

Education
 B.Sc (Physics) from D.H.S.K College (Dibrugarh University), Assam - 1998
 10+2 (Science) from D.H.S.K College (AHSEC), Dibrugarh, Assam – 1995
 H.S.L.C. from Don Bosco School (SEBA), Dibrugarh, Assam – 1993

Computer Skills
 Completed Diploma in Computer Application, Dibrugarh University, Assam (India) in 2000
 Completed O-Level (DOEACC) in 2000
 CCNA and MCP (4 papers) ) certified in 2002
 Proficient in MS Word, Excel, Power point, Email and Internet Applications

Personal Details
DOB :14th Nov 1976
Marital Status :Married
Gender :Male
Nationality :Indian
Visa Status :Transferable