German Technical Support required for BELFAST! Starting date

The Ideal Candidate should be fluent ideally native German speaker with over intermediate English and with Passion for IT and Technology. This is an excellent opportunity to develop a long term career! Company Profile Meghen Group Support Services is currently recruiting German Technical Support Agents for a client located in Belfast. The company is a leading global business process outsourcing (BPO) company providing front- to back-office outsourced solutions. They perform all of the business critical support processes efficiently and effectively, focusing their strategy on the customers, the competition and their market share. Attractive pay ô15 000 + Benefits + Long Term Career Progression and salary reviews Job summary: - Day-to-day duties will include handling inbound and outbound calls to and from end-users, dealers and resellers -When required handle customer queries in written form such as email, fax, chat or letter -Identify, analyze and find solutions to customer issues related to the use an/or configuration of the products and services of the company - Maintain constant product knowledge, follow up on any updates applicable -Suggest improvements to or creation of new knowledgebase articles based on developing trends and resolved customer issues. -Strive to successfully make every customer an NPS Promoter by delighting customers, above and beyond the call of duty If you are interested in the position, do not hesitate to contact Milena Tsekova at 00 353 1 894 3008 or email your CV to MilenaVT To apply for this job use the apply for this job button below. 100ôs of jobs available for multilingual candidates at ALL levels in ALL areas!