Hardware Deployment/Inventory Technician
Location: Dublin, Ireland
• Deployment of desktops, workstations, laptops & monitors.
• Hardware repairs and preventative maintenance (quarterly, bi-annually).
• Kanban process ensuring on-site technical stock levels maintained.
• Administering repairs and re-calls.
• Asset tagging of equipment.
• Warranty management.
• Working closely with on-site helpdesk to ensure all hardware issues resolved.
• Liaising daily with Inventory teams in various countries.
• Monitor, update and maintain ticket queues, work on tickets.
• Imaging new desktops & Laptops.
• Organize delivery of hardware to other European offices in a timely manner.
• Asset tag auditing and management.
• Receiving new hardware (inbound stock).
• Maintaining inventory stock levels of standard equipment.
• Assisting with ordering non-standard items.
• Deployment of phones.
• Ensure SLAs are being met.
Requirements:
• Fluent/very good English.
• Good hardware knowledge (laptops/PCs/Peripherals etc.).
• Experience in using Norton Ghost or other imaging software a plus.
• Able to lift/move 10 - 20kg items on a daily basis.
• Ability to prioritize multiple tasks with excellent follow up.
• Ability to work on own initiative.
• Excellent written and verbal communication skills.
• Strong detail orientation.
• Excellent customer interface.
• Good time management skills.
********** Local candidates with Ireland work authorization **********
****** Similar opportunity available in: Moscow, Russia; Krakow, Poland; Amsterdam, Netherlands; Milan, Italy ******
