Company: Our client is one of the world’s leading IT companies. Headquartered in California they have over 7,500 staff developing and support market leading software and hardware applications. Their European IT Support centre is based in Cork and supports their European IT operations.
New positions exist for French Technical Support professionals to join their Cork based European IT team supporting their respective EMEA customers on software and hardware issues.
Role: As part of their French technical support team you will support customers on a variety of inbound IT related issues (hardware and software). You will be required to troubleshoot their IT queries primarily focused on UNIX, Linux, Windows, NT in different network environments. You will take between 20-35 calls per day that will require you to solve customer queries on pc applications, hardware, software, and networking.
Skills: The ideal candidates will possess EU citizenship and speak Fluent French and English. The ideal candidates will have 2+ years IT support experience in a range of hardware and software support roles.
You must have a strong knowledge in Microsoft OS and additionally in Networking, UNIX, NT, MVS/VM, Open Host and Mainframe and network security. Candidates with a degree or certificate in computer studies and further training eg MCSE, MCP etc are preferred. Knowledge of Shell & Perl Scripting is an advantage.
Gain: This company offers you fantastic training, an exciting 2st or 3nd line support role as well as flights + accommodation to get you to Ireland. In addition you will be offered a competitive basic salary and bonus and the opportunity to get trained in their Global IT centre in the US.
Contact Francesco to find out more about this French IT job opportunity!
France: +33 171230888
Netherlands: +31 202 015 444
Ireland: +353 1 2313100
UK: +44 20 7136 3000
