Nordic IT 1 Line Support in - Salary 20-22K

Company: Our client is a leading technology company providing state of the art high tech products and services to over 50 million customers worldwide. Founded 30 years ago, they have developed into a leading multinational with over 50,000 employees and revenues in excess of $15bn. Their European customer service, sales and technical support operation is based in Cork, Ireland.

Role: New positions exist for Nordic Technical Support executives based in Cork.

Technical support professionals troubleshoot a wide variety of technical issues such as software, hardware, server and issues relating to new releases of their bleeding edge products. The role is very varied as you will be answering calls for a whole array of products from music and wireless devices to servers and enterprise systems.

You will answer approx 20-40 calls per day from customers and will need to follow up with emails and technical answers to ensure the service is delivered. This is a varied role that will allow you use your language and technical knowledge in a professional work environment where you will speak with corporate and individual customers.

Skills: To be considered for the role you need to have good IT skills in Windows, NT, 98, 2000. Experience in IT Support (NT, Workstation, server) is an advantage. In addition you will need fluency in Danish, Norwegian, Swedish or Finnish with fluency in English.

Gain: This is a varied IT Support position that will allow you gain further technical skills.
Positions start ASAP. Telephone and face-to-face interviews to be held immediately!

Contact us now to find out more:

Ireland +353 1 2313100 UK+44 20 7136 3000
Germany +49 69 5007 1333 Netherlands+31 202 015 444