Product Manager - web - client facing - Milan

A fantastic opportunity has become available for an experienced project manager to join a leading web services company at their site in Munich. The role will involve leading and managing the integration of customer's web sites, with involvement from the initial pre-sales through implementation and customer sign off. The successful applicant must have a strong background in web based projects and have good experience in customer facing roles. Fluent Italian is also a must for this position.

Detailed responsibilities:

Work independently or lead small technical teams alongside enterprise customers to evaluate their web architecture and deliver the appropriate integration solutions.
This includes, but is not limited to, evaluating the customers’ content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers’ business and technical requirements.
• Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and time lines for integration. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables.
• Create and manage to proposals, Statements of Work and detailed project plans for customer integrations including time lines and effort estimates.
• Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve issues that arise during customer trials or integrations.
• Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
• Track and document status and time spent on customer integrations.
• Participate in internal projects that help scale the group, implement best practise's, and improving our methodology and quality of integrations.
• Review quality of customer integrations.
• Support and train technical team of Partner organisations.

Abraxas plc is a leading specialist recruitment agency for the IT industry. Abraxas is also one of the founding members of The Association of Professional Staffing Companies (APSCo). Due to the high level of applications we receive, please be aware that you may not hear from us immediately, as we can only respond to those applicants whose skills and qualifications are suitable for this position. If you would like Abraxas to help you find a similar position, or for a complete listing of all our current vacancies, please visit our website at www.abraxas.com and register your details. Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.