Director of certification and member services

Company description
This NGO is the leading global network of Fair Trade Organizations. They have a vision of a just and sustainable global economy in which small producers are capable and empowered, have access to open markets and can engage in Fair Trade for the benefit of all. Their mission is to help small producers improve their livelihoods and those of their families and communities through trade.

This organization has 400 members in 70 countries. Its membership represents the Fair Trade chain from production to sale, including producer co-operatives and associations, export marketing companies, importers, retailers, Fair Trade networks and support organizations. It is governed by an elected Board of nine and maintains a small office in Culemborg, The Netherlands, to co-ordinate its activities.

Job description
The Director of Certification and Member Services (Director) will lead the ongoing development and implementation of a global Fair Trade certification system designed to help small producers from around the world gain access to domestic and global mainstream markets. The Director will also be responsible for developing processes to provide assistance to small producers to continually improve their management skills and production processes. This assistance will in all likelihood be provided in collaboration with partners around the world. In addition, this position is responsible for managing and planning the future development of all member services, including the existing Membership and Monitoring functions. Currently, there is one part time employee and three part time senior consultants that would report to the Director.

Reports to: General Manager