Client Service Representatives - Financial Services - Variou

International call centre in Venlo.

You will be working for a worldwide presence, renowned financial institution and will be part of the financial market as interesting and challenging as such.

The Customer Service Representative will be responsible for answering and processing questions and responses from our European clients, be it by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

• Very good communication skills, both written and oral in English and
  - German or
  - French
• A clear and friendly (telephone) voice
• Accurate
• Willingness to work 40 hours during the training weeks
• Congenial / team spirit
• Client and service-oriented
• Familiarity with a PC and experience with Windows, Word, Outlook and Internet Explorer

Basic skills:

• Ability to use the phone system
• Keyboarding skills
• Availability to stay long term (1 year minimum)
• Flexible with regards to shifts
• Flexible with regards to change in procedures
• Ability to work in a multi-cultural environment
• Ability to adapt to Customer Service Centre working rules (idle codes, break times, etc)
• Generic professional skills (punctuality, discipline, manners, politeness, appearance)

Minimum Requirements to apply:

• Customer service experience (experience with customers)
• Checked references
• Motivational letter
• CV in English

€ 1750,- gross.

If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.