Customer Service Representative Belgium

Posted on 05/07/08 in Jobs: Customer Service/Call Centre in Amsterdam

Responsible for managing and following up the calls and the customer orders in line with internal and corporate policy in order to provide the most professional, accurate, errorless and timely service.
Responsible to contribute consistently to the achievement of the customer service team level and meet the corporate values.
Act as an interface with either internal department such as logistics, Credit Management, Sales and Tech Support in order to ensure a qualitative and on time response of the required tasks.
Escalate to the process co-ordinators and Supervisors any business or process areas that require improvement.
Responsible for the daily filing of the daily booked orders or any relevant information.
Understands the Companies values as his/her daily routine.