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ORDER DESK SPECIALIST

Posted in: Jobs: Customer Service/Call Centre in Amsterdam
Last updated: 03/11/09
Our client, an ambitious international manufacturer, are now looking for a motivated and service-orientated person to join their dynamic environment.

ORDER DESK SPECIALIST
Amsterdam–Start ASAP–Full time

Tasks and responsibilities:

• Facilitate the supply chain activities necessary to deliver monitors and public displays to markets in Western Europe as well as a few export countries covered by the team in Amsterdam;
• Execute all of the daily tasks associated with client orders received. This includes order intake, order administration, shipping document preparation, communication and handling rebate and credit requests;
• Liaise and work closely with sales agents, country marketing managers and clients across Europe as well as external freight companies;


Position requirements/qualifications:

• 1-2 years of work experience in a similar role;
• Demonstrated experience in a logistics, customer service or office administration role
• Previous experience working with SAP;
• Excellent command in both written and spoken English and knowledge of one additional language;

Key skills & characteristics:

• Solutions focused approach to work
• Excellent problem solving skills
• Provide a high level of customer service at all times
• Energetic and driven to achieve results for the business
• Solid time management skills and natural ability to prioritize tasks
• Able to work under pressure and attentive to details
• Enjoy working in a team environment and taking ownership of responsibilities
• Excellent communication skills


For more information on Madison Parker Contract Resources or this position, please call Caroline Smith on 0703 875 911 or email your resume directly to [Email hidden]

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