Sales Assistant (German)

The successful candidate will participate in sales to aluminium customers across Europe . Responsibilities for this position will include sales support, customer service, and material operations in the warehouse.

Responsibilities include, but are not limited to:
· Handle order calloff and invoicing . Make sure that each order is entered correctly within 48hrs and that hedging issues are secured.
· Monitor distribution management and operations (on carriage calloff). Make sure that all shipments are invoiced correctly and within the same day as shipment.
· Coordinate material planning for allocation to customers, stock control of warehouses in Germany and Netherlands . Monitor material operations performed by the warehouses.
· Frequent and proactive contact with customers, follow up deliveries, visits when necessary. Follow up customer delivery schedule and report back if any deviations.
· Participate in sales to aluminium customers, working closely with related departments. Write and distribute subsequent customer visit reports in timely manner.
· Assist in collecting payments and contribute to credit evaluations and insurance assessments of customers in close contact with Cash Management and Silicon departments. Follow up the CMreports monthlyweekly and take necessary actions to collect accounts receivable.
· Handling of complaints from defined customers and region. Ensuring that nonconformities are registered and replied to within existing deadlines.
· Work closely with plant representative to be able to understand and assist in daily problem solving. Prepare quotes and follow up where necessary.
· Give support to colleagues in the marketing sales group team to secure success by the team.
· Participate in Silicon Marketing and Sales Meetings.
· Follow up of relevant sales statistics.
· Give input to sales budget process.