With 10 years of experience The Ticket Enterprise is the leading online ticket solutions provider in the world of online auto and motorsports ticketing. Based in Rotterdam, The Netherlands The Ticket Enterprise aims to offer its services to sports fans and sports events organizers alike; an easy-to-use and secure web service for ordering tickets online. The Ticket Enterprise currently runs over 30 ticket shops in F1GP, A1Gp, ChampCar, MotoGP and World SBK racing. These websites are hosted by our team of 10 Sales&Support operators in 6 different languages. Last season we sold over 50.000 tickets to a worldwide client base with a total revenue of over EUR 10 mil.. For the 2008 season we are aiming to double these figures.
Our most important selling proposition is the level of service we would like to provide in online ticket sales. The backbone of our ticket business is a framework of international (dot coms) and local websites that offer online information and on- and offline support in 6 different languages (Dutch, English, French, Spanish, German and Italian). The operation of these online shops requires a very solid and efficient team of sales and support employees. Our operators have different mother tongues but all speak the universal language of customer care. Dedication, professionalism and customer orientation are what we stand for.
To expand our current team of 5 sales and support operators we are looking for a fulltime or parttime:
(junior) Multilingual Sales & Support Operator:
Native French and basic English
Your job with us:
As a ( junior) Sales & Support Operator you will be part of the Tellus Tickets operational team and take on a shared responsibility for our:
- Operational activities:
Providing administrative/sales support in the handling of all e-mail/phone requests and questions from (potential) clients to keep them satisfied.
- Maintenance activities:
Spotting opportunities to improve our websites and keeping the information that we communicate towards our clients up-to-date.
- Marketing activities:
Spotting new business opportunities to increase our ticket sales and implementing promotional campaigns for our different brands.
Your day-to-day focus on either operational, maintenance or marketing activities will shift along with the seasonal flow that defines our business process. In effect, this means that during appr. 9 out of 12 months you will be primarily servicing customers and solving problems, while during the off-season you may spend most of your time on preparing, for the new season and generating new business.
If you are interested, please send your CV and motivation to Paula Dijkstra on
