Customer Service Specialist

"One of the leading world famous pharmaceutical companies invites Customer Servise Specialist.Responsibilities:-Direct contact person for all companys customers within the Russia and for international supply chain group, concerning sales / purchase orders proceeding and relative documentation preparation-Close cooperation with the customer service & supply chain manager, business unit managers and finance manager-Support of customs clearance procedure-Support of inventory management; damaged/missed goods monitoring-Management of customer complaints and return process-Provide customers pro-actively with the information they need on reverse logistics issues-Support organizing of excellent, efficient third party warehousing & distribution operationsRequirements:-Good knowledge of Incoterms, customs clearance and certification procedures-Deep understanding of products flow through third party logistic suppliers to the transit warehouses and final customers-Excellent communication skills-Good knowledge of MS Office-Fluent English-Minimum of 3 years work experience in Supply Chain"