Bilingual Tier 1 Technical Support Executive MALAYSIA

My client is a professional and committed employer offering a great working environment, support and generous package promising you that if you work hard to meet and exceed your goals they will work even harder to repay you; with the recognition, career development and pay packet you deserve.

We are currently recruiting for a tier 1 tech support professional who is fluent in written and spoken English and native/near native Korean OR Japanese. Start dates available immediately.

There are several positions available so share this with your firends who have similar language skills.

Responsible for delivering excellent customer/technical support for the configuration and use of a range of well known branded products ( including; software application packages, operating system levels, hardware and supported equipment).. Under direct supervision, in a contact centre environment, the CSR will use computer-based tools as well as their own problem-solving skills to identify, research, isolate, and resolve customer issues. Communication with the customer will be either verbally via telephone or in written form, such as e-mail, letters, faxes, chat and forums.

Work Experience
Preferably previous experience working in a call centre environment (not essential).
Consumer electronics, engineering or IT sector is a benefit.

Education/Certification
High school education (or equivalent) with engineering or computing focus, if applicable.

Essential Language Skills
Fluent in written and spoken English and Japanese OR Korean

Benefits include Generous basic salary (equivalent to 17K cost of living standard in UK), plus bonuses, paid ongoing training, and Long term prospects to move within the organisation - worldwide. Relocation package of up to 300 (Euros) available to cover costs of travel to Malaysia, accommodation for first few weeks provided and visa is paid for by the company.

Interviews can be held remotely via on-line tests and tele-conference calls to aid convenience to candidates.

Additionally we are looking for the following Language based roles and offer up to 100 for referrals leading to permanent placement so tell us about friends, family and colleagues who may also be interested in a new opportunity in this area;

To apply for this role please submit your CV now or call Anne Murphy on +44 7788 456658 for immediate, confidential and no obligation discussion.