French technical support level 2

French technical support level 2
• Receiving escalated fault tickets, raised be tier 1 and manage accordingly to agreed targets and standards applied by the client.
• Contributing to building an effective and cohesive team
• Maintaining customer requirements and contribute to the overall improvement of the account.
• Taking ownership for own performance actively seeking opportunities to improve and develop.
• Continual development of technical knowledge
• Continual development of procedures and processes

Contact: If you are interested in the position, send your CV to [Email hidden] or contact Katarzyna at 00 353 1 894 3014

Key words: technical support, customer service, French, Multilingual