Spanish + French Customer Service Specialist

As a member of the multilingual Customer Call Centre your main tasks are the provision of qualified product support in the field of Diabetes care such as instructions for product handling as well as product promotion both on the telephone and in correspondence. This includes responding to enquiries concerning marketing campaigns and the follow up on marketing and sales force activities. A further task is the handling and documenting customer complaints according to external and internal guidelines. There are full time and part time positions available. The job contract is planned to start in March 2010.