Senior Translation Project Manager

Senior Translation Project Manager

£28-32,000 + excellent benefits

City of London, central London

THE COMPANY

Founded more than 140 years ago, my client is the world's premier full-service provider of print and related services, including document-based business process outsourcing. It now requires an experienced Translation Project Manager to work.

THE ROLE

As Translation Project Manager you will serve as the main contact person between the major clients (internal and external) and multilingual vendors. You are responsible for managing complex projects as well as specific production teams including junior Project Coordinators and freelancers, communicating specific detailed instructions to foreign speaking vendors, and managing workflows and processes. You are accountable for the final quality assurance of translation and real-time, accurate recording of activities.

DUTIES

-Train and provide feedback to Supervisor on PC performance within designated production teams
-Manage workload ensuring tasks are allocated evenly within the team.
-Ensure that Quality Checks have been carried out satisfactorily.
-Monitor that assigned Jnr PCs follow established procedures consistently for all administrative tasks and every aspect of the project.
-Manage at least 2 major client accounts. When required, organize production-related client meetings, coordinate process review on main accounts and create Service Recovery Report.
-Create and develop translations tools used for these accounts (Translation Memories, style guides, glossaries, account information, etc.) and develop efficient workflows for maximizing the use of these resources.
-Support CRLs and other members in translations estimate analysis and preparation.

-Manage in-house freelancers efficiently and cost effectively.
-Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
-Keep salesperson/Customer Service Rep up to date at all time via Status Reports.
-Keep all traffic in Atlas up-to-date at all times and maintain accurate records of all costs.
-Check vendors' invoices for accuracy and match to purchase order.
-Exercise sound judgment in keeping supervisor informed of potential difficulties such as issues affecting cost and turn-around.
-Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client or sending it to typesetting if needed.

REQUIREMENTS

-Degree (BA, BS) and degree in Translation and/or Interpretation.
-Fluent in English plus any European language
-Experience in finance or medical fields
-Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml). Strong knowledge of desktop publishing software (QuarkXPress, Framemaker)
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations.
-Expert translation memory experience including TRADOS, Multiterm IX, Context, glossary and file management.
-Previous experience in translation services, including Project Management/Coordination would be advantageous.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time sensitive environment
-Ability to communicate accurately detailed instructions to multilingual vendors
-Detail and service oriented and clear sense of accountability