Dutch Customer Service Agents - Relocation Package!!

Our History

gem is a privately owned Outsourced Contact Centre based in Belfast City Centre, Northern Ireland. gem operate across 4 sites; 2 in Belfast (5mins walking distance), one in LDerry and a recently opened centre in Debrecen, Hungary. There are over 800 employees working across different global clients such as MSN, Cisco, Clearwire, Match.com, King.com and Electronic Arts. Approximately 40% of our staff are multilingual agents and we support over 29 languages.

Our Culture
Our culture is reflected in our policy to recruit people primarily on attitude and build the skills required for the job.

All gemmers are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations

To do this we need people with the right attitude, the right skills we provide the award winning training

Life at gem.
When you take up a job at gem, you can expect to work as part of a team.

We believe it is important to bring out the best in all of our staff so you will face exciting challenges in all aspects of your work.

As a team member you will play an important role in our development and in helping our clients achieve their goals. We also acknowledge the importance of having fun and fulfilment from your work.

What we can offer you:

Competitive Salary
Performance Related Pay
Relocation Package
Relocation Assistance and ongoing support
Staff Discount Scheme
Eye Care Provision
Cycle to Work Scheme
Generous Holidays
Childcare Vouchers
Annual Reward & Recognition Ceremony
Free buns and fruit on a Friday!

Do you have the following:
6 months experience of working in a customer care / retail / sales environment, preferably with telephone skills.
Possess good key-board skills and internet skills
A team player and takes an active role in generating positive team morale.
Excellent written and spoken English