French and German Sales & Customer Services Representative

French AND German Sales & Customer Services Representative

Location: Hampshire

Ref: JG41

Our client, a leader in its field is currently seeking to recruit a French Customer Service Representative for their offices in Hampshire

Job Role

Working as a critical part of the European Internal Sales team you will have a varied role including sales, marketing, customer relationship management, customer services administration. This role provides key customer contact for promoting and generating orders.

The role will require you to:

Make proactive outbound calls
Work in conjunction with field personnel to ensure continuity with leads from new customers.
Provide high level customer service to ensure customer satisfaction
Supply Level 1 Technical/Sales Support
Receive and answer customer feedback.

The candidate requirements are:

- Must have both oral and written English, French and German
Must possess experience of working successfully in inside sales/proactive outbound calling role.
Must have a discernable preference for working in a sales driven environment.
Possess ability to analyse customer requirements through data analysis and fact finding.
Demonstrates a structured and professional approach to managing customers.
A good working knowledge of MS Office.
Personable, confident communicator, able to build trust with the customer.
Able to work and follow systems and procedures, in a logical and systematic manner.
Motivated by working closely with the customers to ensure the best service and solution is given.
Good at working as part of a team, sharing information and keeping in contact regularly with the external sales team.
Able to think on the spot and deal effectively with differing situation with customers.
Able to manage own day, planning and organising priorities to ensure customer requirements are met and workflow management is expedited.

Salary: 20,000

To apply for this role please email your CV to [Email hidden], or call: 0845 226 4748 for more information

Merrow Language Recruitment is a specialist Language Recruitment Consultancy with over 40 years of experience in the field of multilingual recruitment. To view all our current vacancies please register on our website www.merrow.co.uk