French 1st & 2nd line technical support

French/English 1st and 2nd line technical support in Brussels, Euro 27-30K+ Company: Our client is a leading IT Consulting company. Their European headquarters is based in London. Role: As part of their European technical support team you will support customers on a variety of inbound IT related calls requiring you to troubleshoot their IT issues. You will take between 30-60 calls per day that will require you to troubleshoot customer queries on pc applications, hardware, software, and networking. Occasionally you will be asked to perform troubleshooting on site. Skills: The ideal candidate will have at least 1-3 years experience in hardware / software and remote support. Knowledge of PC architecture and IT Infrastructure, DOS and Windows OS (’98, NT, XP, Vista etc), Networking and Exchange Server. MCSE is preferable in order to be considered for the role. It is mandatory to be fluent in both French and English. Gain: Improve your technical expertise in support. Develop your knowledge on a wide range of products market-leader in their area. You will benefit from strong product training and enjoy the pleasure of doing a technical support. They offer a salary of € 27000 in a permanent contract basis. It’s a great opportunity to work abroad and use your language skills. So if you thing this challenge is for you, don’t hesitate and send your CV or give us a call today +353 1231 3100 / +44 20 7136 3000 / +31 202 015 444 / +49 69 5007 1333 / +33 171 23 08 88 / +46 850 163 222.