Service Account Manager

<b>Company description</b><br /><p style="margin-top:0;margin-bottom:1em;">International IT company.</p><br /><br /><b>Job description</b><br /><p style="margin-top:0;margin-bottom:1em;">The Service Account Manager is the primary contact for customer management-level issues.  He/She will have various responsibilities, including:</p><ul style="margin-top:0;margin-bottom:1em;"><li>Performing Service Reviews with customer in Benelux</li><li>Assisting Sales with developing contracts for Solution Support Center customers</li><li>Escalation contact for priority 1 support issues</li><li>Interface to Service Operations on customer issues</li></ul><img src="https://beheer.ingoedebanen.nl/views/justlanded/4ac1daf466e6c/counter.gif" alt="" /><br /><br /><b>Requirements</b><br /><ul style="margin-top:0;margin-bottom:1em;"><li>general technical experience (identity management preferred)</li><li>contract/proposal experience</li><li>Fluent spoken and written Dutch</li><li>Excellent spoken and written English</li></ul><br /><br /><b>Salary indication</b><br /><p style="margin-top:0;margin-bottom:1em;">Negotiable</p><br /><br /><b>Selection procedure</b><br /><p style="margin-top:0;margin-bottom:1em;">If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.</p><p style="margin-top:0;margin-bottom:1em;"><strong>IMPORTANT</strong>: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on <a href="http://flexweb.undutchables.nl/">http://flexweb.undutchables.nl/</a>.</p><p style="margin-top:0;margin-bottom:1em;">Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.</p><p style="margin-top:0;margin-bottom:1em;">We will invite you for an extensive interview, as soon as any potential job opportunities arise.  We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.</p>