Client Relations Representative, speaking Spanish on a nativ

International company

• Maintain and build professional and long lasting relationships withcompany B2B and B2C Customers, EMEA Sales and Marketing organization, EMEA Key Accounts and all Stakeholders in Supply Chain and the supporting organization such as IT, HR, QA and Finance.
• Make sure set targets in regards to (Key Account) Order Management, Process Improvements, Service Complaints and Inquires on speed and quality are being met
• Provide hands on pro-actively information, feed back and support in regards to Order Management, After Sales and company in general to the customer.
• Provide hands on standardized professional communication in writing and spoken to internal and external customers in regards to support of all processes in Supply Chain
• Focus maximize to Customer Experience

• Educational level : MBO+, HBO
• 1 or more years experience in working a Customer Service Team in an international setting with high focus on After Sales, process improvement and Customer Satisfaction, preferably in a B2B and/or B2C setting
• Thinking and working level at MBO+, HBO degree level
• Knowledge MS Office (req)
• Knowledge on Oracle, Lotus Notes
• Knowledge and experience with international Business and Order Management Processes
  • Spanish on a native level, fluent English. Basis Dutch is preferable
  • Highly Customer Focused
  • Good communicator in writing and verbal
  • Hands-on
  • Disciplined in regards to follow up and admin
  • Analytical
  • Good builder of relationships
  • Creative
  • Initiator
  • Team Player
  • Self starter

€2.200-2.700

If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.

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