Native Norvegian customer service advisors

You will be working in HP Partner Entry Team supporting HR retailers and in HP Lace team supporting the HP customers in logistical issues.

Description

- Respond to inbound, handle outbound calls and web inquiries from customers related to HP products and services
- Provide assistance to customer
- E-mail handling + written reply
- Update current customer information into the database.
- Treating on a daily basis incoming reports (Excel) and take appropriate action
- Develop relationships and maintain consistent communication with strategic partners
- Maintain appropriate level of HP processes & procedures knowledge
- General administrative duties
- Working hours: 9h00-17h00 local time from Monday till Friday.

Profile

- Strong communication skills, both spoken and written
- Service oriented, empathic and client friendly
- Excellent administrative skills
- Initiative taking, multi-tasking, strong time-management skills, able to prioritize
- Team player
- Flexibility : according to teams workload and languages knowledge possibility of working in another HP Lace team than the initial one
- Good knowledge of Microsoft Office applications (Outlook included)
- Language skills: Native Norvegian + fluent in English (for training and internal communication)

Starting date asap

Interested? Send your CV at [Email caché]