Product development Manager

Thanks to the success of its Smartbox (More than 1,5M unit sold in 2008), Smart&Co has become the European leader of Gift Experience. For almost six years, we have been selecting over thousand of activities, restaurants, Spa institutes, romantic hotels and have been selling our Gift boxes in thousand of distribution channels over the world.

Why work at Smartbox®? At Smartbox® we have a success-oriented work environment fuelled by the talent, skills, and expertise of employees who are the best in the industry. Employees are encouraged to develop new ideas, new approaches, and new abilities. The entrepreneurial atmosphere is just part of what makes Smart&Co an exciting and motivating place to work.
With a market-leading position, and a dedicated, professional staff, we are poised for continued success.
In the development of our activities we are looking for new people to join our new team:

Purpose:
To be directly responsible for the product development team.
Job description:
Your main responsibilities will be to:
- manage, support, challenge the product development team / Permanent staff + temporary staff = 10 to 20 people
- elaborate a product strategy : themes, prices, margin, number of partners
- respect the budget and the deadlines
- organize and supervise each step of the product development process
• follow-up and management of the contracting team
• identify and contract with external suppliers: graphic designers, copywriters/proofreaders, and photographers
• check the content of the guidebooks and give a final approval : texts, pictures, corporate pages
• send the files to the printer on time
• follow up the printing and logistic issues with the HQ
- guarantee a good administrative back office after a product development session
• Constitute and follow-up on the needed information from the partners : contracts, addendum, insurances, etc
• Participate to the partners reimbursement process
- make sure that we keep a close relationship with our partners
• Partners hotline : guarantee that we give the perfect answers to the partners concerning our partnership ( payment, contract…) , by phone , mail or email.
• Set up a communication plan to have a constant relationship with our partners : newsletters, mails, tradeshows, videos, conferences, exhibitions, etc.
- guarantee that all our partners understand our process in order to satisfy the clients
• Blind test before peak seasons
• Surveys and testimonials from partners
- Based on facts& analysis, suggest new ideas to improve our product
• Conduct missions and projects including return on investment analysis, feasibility studies, the set up and management of the so-called projects
• Conduct market studies in order to determine future requirements for future products
• Brainstorming on new ways of improving the products

Reporting : The Product Development Manager will report directly to the International product development manager based in the Headquarters in France.

Skills and experience required :
- relevant degree
- suitable commercial & management qualifications
- previous experience in management and product development
- fluent communication in English and Korean

Location:
The product development mission is based in Seoul.

Salary:
Subject to candidate’s skills and experience.

Contact :
Please, send your CV and letter of application to [Email caché]