NORDIC SPEAKERS BELFAST

The Role:

We are looking for Customer Service candidates with fluency in one of the following languages:
- Finnish
- Norwegian

As a Customer Service Representative you will:

- Provide excellent customer service to customers
- Work in a team based environment supporting your team in achieving the highest quality standards
- Provide a precise response to all inbound emails received whilst providing a positive customer’s experience through efficient, friendly, high quality responses
- Proactively seek feedback on ways to improve personal performance
- Ensure quick turnaround of order and query validation process
- Keep track of and analysing queries
- Be responsible for continuous improvements to existing processes and procedures
- Liaise directly with the Sales, customers and other internal departments
- Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer

The company offers:

◦Long distance recruitment process including telephone interview and an email based tests
◦Training
◦Salary £15000 plus bonus
◦Many employees wards and competitions
◦Various social events
◦Relaxed working atmosphere in modern and spacious offices
Candidates Requirements:

◦Fluent Norwegian or Finnish (verbal and written)
◦Fluent English (verbal and written)
◦Minimum of 6 months in a team environment
◦Excellent communication skills
◦Previous experience in customer service desirable

Benefits:

◦Paid Holidays
◦Canteen
◦Bonus
◦Pension
◦Health Insurance

All interested candidates please apply below or contact Magdalena 00353 1-894-3024

For more jobs like this visit www.meghengroup.ie