German Marketing Assistant Manchester City Centre

German Marketing Assistant Manchester City Centre

Overview of the Marketing Executive Role:

The role of the New Market Executive combines both elements of Marketing, Sales and Customer support for your specific language market. You will initially be required to take the lead in the translation of our client’s website for their specific market and then assist in the identification and development of advertising opportunities. On an ongoing basis you will act as the main contact point for all customer support calls from their Market and be responsible for the growth in sales of the Companies products and services.

Key Duties of the Marketing Executive Involve:

• Translating and maintaining the content of the New Market website.
• Assisting in the development and management of advertising opportunities.
• Taking inbound calls and answering customer emails ensuring that they are being answered & dealt with in a timely & professional manner
• Taking ownership for customer queries / comments / complaints as necessary & providing solutions or answers for these in accordance with company guidelines
• Building long-term relationships with customers through the delivery of positive service & solutions.

Key Skills Required by the Marketing Executive Include:

• Complete written and verbal fluency in your specified language German and English
• High level of IT Literacy– as the role requires work with Ms Word and Ms Excel plus communications via email & the frequent use of internal systems
• Good interpersonal & communication skills - which will enable the agent to deal with each customer in a positive & effective manner & handle all manner of situations.
• Excellent organisational skills – the position requires an ability to multi-task & excellent time management skills to ensure all deadlines are met
• A good sense of customer service – the position is well suited to individuals who have a desire to provide good service to the customer on behalf of the company & have the commitment & drive to ensure all customer expectations are met, & exceeded.
• Relevant sales and marketing experience, possible marketing degree
• Self Motivated and target driven

Salary & Benefits:
£17k - £25k dependent upon skills & experience
Career progression
City Centre location

Please forward your CV in Word format to [Email caché]

Thank you
AspexRecruitment