Customer Service Representative - Dutch/French

International call center in Venlo.

• Order preparation
• Order entry in a given time line
• Order release in ODS due to given timelines in coordination with the warehouse
• Entry and monitoring of campaigns in ODS
• Management of all kinds of adjustments
• Complain management
• Handle Document Management System (DMS)
• Track and trace of orders
• Management of returns

• Experienced in local Home Entertainment market
• Fluent in Dutch & French, German would be appreciated in addition
• Commercial knowledge
• Communicative competence
• Client and service-oriented
• Accurate
• Team player
• Familiarity with a PC and experience with Windows, Word, Outlook and Internet Explorer

€ 1460,- gross.

If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.