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Danish. Swedish or Finnish? Start in TOMTOM!

Pubblicato in: Lavoro: Servizio clienti/Call Centre in Amsterdam (Centrum)
Ultimi update: 16/09/08

Are you a native Danish, Swedish or Finnish speaker looking for a job with good career perspective within a well known, fast growing company? Where you can use your mother tongue and be part of a young and professional team.

Our client is one of Europe's fastest growing, most successful and most innovative consumer electronics companies. A leader in personal navigation products, known and recognized for their usefulness, innovation, ease-of-use, state-of-the-art technology and quality excellence. TomTom's products are available from leading retailers across Europe and from a variety of web shops. The office is conventiently located in the heart of Amsterdam.

The atmosphere can be tipified as everchanging, positive and hard working. The Customer Support department has a current headcount of 400 FTE, and supports end users and retailers:

End user support entails consumer contacts, offering assistance on a wide range of technical issues relating to use of the products, pre-sales advice and troubleshooting, along with some procedural assistance for after-sales logistics.
Retail support is about handling business to business contacts, assisting the retail partners with their customer's issues and their procedural requests. This involves developing good long-term relationships with the retailers and a good understanding of logistics processes.

Your profile:

- Native speaker of Danish and fluent in English (company language);
- Preparatory university (VWO) or intermediate vocational education (MBO) think & work level.
- Experience in customer service or support;
- Demonstrable affinity with TomTom products;
- Good verbal and written communications skills;
- Talent to maintain good relationships with customers.
- Available either fulltime or part-time (3-5 shifts per week).

Would you rather work fixed shifts so that you can combine the job, for example, with your family life? Let us know!.

TomTom is a young and dynamic company with a recognised brand name offering a challenging role, with lots of career opportunities. Within an enjoyable working atmosphere, we offer you a salary of 1800 EUR gross a month based on a 40 hour working week. As an addition to this, there is a bonus system for extra performance!