Dutch and French Customer Service Representative

Dutch and French Customer Service Representative ô Tel Interviews and Relocation Package to Holland ôAPPLY NOW Our client is a contact centre for top car brands and their European HQ are based in Holland, Limburg region. From that contact centre, customers from across Western Europe are supported with breakdowns, enquiries, complaints and promotional activities. The centre service customers experiencing a vehicle breakdown can contact the Service department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. The HQ has approximately 600 employees consisting of 40 different nationalities. The role ô Employees answer incoming calls from customers requiring assistance. ô Details are collated and entered into a computerized system. ô In case the problem canôt be solved by telephone, the employee contacts the nearest dealer who will send out a technician. ô The philosophy is to ensure the customer is mobile again as quickly as possible. Requirements ô Native level of Dutch and French and complete fluency in English ô Excellent communication skills - written and verbal skills ô Computer literacy ô Experience in customer care ô Team player ô Open-minded to a diversity of cultures. ô Ability to prioritize, analyze, plan and coordinate on high volumes For successful candidates, the company offer excellent salary and relocation along with outstanding benefits package. Long distance interview process available. For more information on this or similar opportunities, please contact Dominika at +353 1 894 3017. Key words: German, Polish, Hungarian, Dutch and French and Dutch and French CSR Call centre, customer service,. Motor, Car, Europe, Germany, Poland, Holland Netherlands, relocation,.