Looking for French Customer Service Agents for a 24h Project

Description Are you Frenchô You have passion for Cars and Customer Serviceô We need you!!! Apply! Meghen Group Services are currently recruiting Native French speakers with customer service focus and flexibility in working hours looking for career in a prestigious company, such as our client. The companyôs Maastricht branch is the central point of contact for Western Europe, taking care of the needs of current and prospective customers. Department description: Customers experiencing problems with the product can contact the Service 24h department for assistance 365 days per year, 7 days a week and 24 hours a day. Working hours: 30 hours per week, Dayshifts Your Responsibilities as Customer Service Representative will include: ô Answering incoming calls from customers requiring assistance. ô Details are collated and entered into a computerised system. In case the problem canôt be solved by telephone, the employee contacts the nearest dealer who will send out a technician. ô The philosophy is to ensure the problem is solved efficiently as soon as possible, so the customer can stay happy with the service. Requirements: ô Higher vocational education ô Mother tongue French Fluency in English (corporate language) ô Good written and verbal skills ô Advanced negotiation skills ô Computer literacy ô Knowledge of German geography and culture ô Experience in customer care ô Good understanding of customer satisfaction ô Team player ô Open-minded to a diversity of cultures. ô Ability to prioritize, analyze, plan and coordinate on high volumes Some of companyôs working terms and conditions: ô ô 1337 (based on 30 hours a week average) ô Extensive relocation package If you are interested in the role, email your CV in English as a Word doc to [Е-Адреса скривена] or call Milena @ 1894 3008