German Customer Support Specialist (Part-Time)

Global Interactive Services, Inc. (GIS) is a leading support services company providing multi-lingual customer service, risk management & accounting services to several rapidly expanding companies in the online entertainment space. Our skilled staff & proprietary technology have helped GIS become one of North America’s most trusted sources for companies specializing in localized language e-commerce software.

Core Responsibilities:
• Provide online support and respond in written communication to client’s emails in German.
• Complete (English/German or German/English) translations for our websites and promotional material to clients on an as-needed basis.
• Conduct online research regarding the trends in the specific market related to our industry.
• Monitor language forums in our industry focusing mainly on Germany.

Required Skills and Experience:
• One to five years of Customer Service related experience; working/living experience in Germany is ideal
• College Diploma
• Verbal and written fluency in English
• Native verbal and written fluency in German
• Possess a full understanding of German culture, language, market and trends.
• Proficiency in Microsoft Office
• Attention to detail
• Customer friendly attitude

Desired Skills and Experience:
• Bachelor’s Degree in International Business, Translation, Marketing or a related field
• Verbal and written fluency in French
• Fluency in more than three languages is desirable

To apply for this position, please send your resume to [Email hidden]