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Job Title: Sales Administrator Co-Ordinator
Location: Grays, Essex
Sector: Sales / Administration
Type: Permanent
Salary: To be discussed at initial interview.
Sutton Recruitment are accepting applications for an experienced Sales Administrator Co-Ordinator to join a leading global storage solution provider, dedicated to offering innovative and reliable storage options worldwide.
The client allows businesses and consumers to store anything, anywhere, in flexible, safe and responsible ways.
With a legacy dating back to the 1980’s, they have revolutionised the global storage industry and evolved into the world’s largest family-owned containerised storage solutions company.
An extensive presence spanning 90 countries, offering a comprehensive range of storage options through six distinct brands. From self-storage to temperature-controlled facilities and dry storage, catering to a wide range of industries such as pharmaceuticals, food, and renewable energy.
The Company currently operates globally with 24 sites in the UK with further growth anticipated.
This is a key appointment for somebody who is truly motivated to be at the forefront of the business and provide a truly professional service.
Specific work tasks and Responsibilities
Tasks and responsibilities within the role will include, but not be limited to:
• Communicating, in person, email or via telephone with any potential, new and / or existing customers about rates, answering questions about terms and conditions, and resolving any customer service issues that arise during daily interactions with the Company and the facility / facilities.
• Ensuring that all new, potential and existing customers are treated with courtesy and professionalism at all times.
• Managing the day-to-day operations of the facility, key holder responsibility of opening up and closing the facility daily.
• Ensuring that all company health & safety policies and procedures are followed.
• Ensuring all GDPR Policies are adhered to.
• Handle of all initial sales enquiries and completion of customer questionnaires.
Requirements of the Sales Administrator Co-Ordinator;
• Exceptional Customer Service Skills are key to this role.
• Pleasant personality, where nothing is too much trouble.
• Excellent written and verbal communication skills.
• Adaptable to change and able to work well under pressure.
• Problem solving and organisational skills.
• The first point of contact for the managed facility to represent the Company in a professional manner.
• Willingness to assist where necessary and to progress within the business.
• Good attention to detail.
• Excellent computer literacy across all Microsoft disciplines, ideal usage of HUBSPOT software.
• Preferred background/experience of working within a technical, plant or hire equipment environment.
Attraction of the job;
The role offers a very interesting and challenging opportunity to become a significant part of a company which is on a tremendous growth journey. The role requires a highly self-motivated and determined person, who is excited by the opportunity to have a real long-term impact. To succeed in this role you will be self-motivated by working in a sometimes complex, fast-moving international environment where you have daily interactions with people from different cultures and background. You will be able to work on your own initiative, with other Team Members, have strong, hands-on experience from a similar role and enjoy working in a role with the autonomy to get the work done with a willingness to assist all colleagues as and when necessary.
What’s on offer;
Workplace: Grays, Essex
Salary: To be discussed at initial interview.
Bonus: Discretionary annual bonus paid twice yearly – currently November and May.
Holidays: 25 days per annum plus bank holidays
Life Assurance: Day 1 benefit.
Health Insurance: After 3 months and on the next entry point of either April or October.
Salary Date: On or before 25th of each month.
Hours of work: 37.5 hours per week – Monday to Friday, 08:00AM till 17:00PM
Sutton Recruitment Limited offer a professional and personal service within recruitment. Our experienced consultants work closely with both candidates & clients to ensure the best possible outcome.
If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.
While we aim to respond to every applicant, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, please do get in contact with us.
This vacancy is advertised on behalf of Sutton Recruitment Limited who operate as an Employment Business. Sutton Recruitment Limited is an Equal Opportunities Employer