تم وضع المناقشة في: خدمة العملاء / مراكز الاتصالات في شمال غرب انجلترا | علق: |
Customer Service Administrator
£23,795 - £25,000 per annum (depending on skills and abilities)
Commutable from Chester (Eccleston, Tattenhall) and Wrexham (Farndon, Rossett)
Additional benefits:
Friendly team.
Rural beautiful office space.
Full training provided.
The Role:
Our client is a well-established company who provide a fast and reliable repair and maintenance service supporting their client base nationwide. We are supporting them with their recruitment of a Customer Service Administrator to join a friendly team.
The responsibilities of the Customer Service Administrator:
Process quotations, invoices and update a database.
Take credit card payments and proformas.
Liaise with customers, sub-contractors, manufacturers via phone and e-mail.
Receive and distribute post.
Process and verify engineer timesheets.
Manage a busy e-mail inbox.
Support the customer service team.
The successfully appointed Customer Service Administrator will have:
A background in customer service and or administration.
The ability to use a CRM system as well as Microsoft packages (Excel, Word and Outlook)
Have excellent communication skills both written and verbal.
IT literate.
Attention to detail.
Self-motivated with the ability to take ownership of tasks.
Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.
Additional skills and job titles:
Customer Service Advisor, Customer Service Administrator, Administrator, Customer Service Assistant.
To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position