تم وضع المناقشة في: خدمة العملاء / مراكز الاتصالات في ليفربول | علق: |
An exciting opportunity for a Bilingual Portuguese Customer Service Advisor to join one of the North West's leading legal practices, based in Liverpool city centre. You will be working within the first response team, speaking to new customers and being the first point of contact to the clients and obtain clients details, checking eligibility or a claim.
Client Details
Our client is one of the North Wests leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool. They are currently going through a period of growth and are looking for Bilingual Portuguese Customer Service Advisor to join their first response team. Our client offers great career progression, competitive salary and excellent benefits.
Description
Duties of the Bilingual Portuguese Customer Service Advisor will be:
Handling and managing high volumes of calls from Clients and Customers
Provide excellent Customer Service
Liaising with internal departments and clients
Obtain clients details, checking eligibility or a claim
Carrying our full identification checksProfile
The successful candidate will have the below skills:
Ability to work in a fast-paced environment
Strong written and verbal communication skills
Focus on consistently achieving targets
Strong problem-solving skills
IT proficiency and a good eye for detailJob Offer
Entry-level role in a well-established business, also offer an internal recruitment program, meaning many new options for progression within any sector in law. As well as this they offer fantastic on-site facilities including:
Local Cafe with in-house discount 20%
an on-site gym with mental well-being facilities