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Job Description
You will work at The Beach Club Residences, luxurious lakeside apartments located near Uptown Minneapolis. Check it out here:
The Customer Service Associate provides customer service through interaction with residents while ensuring the pool and fitness facility remains clean and organized.
Essential Duties:
Perform opening/closing procedures of the fitness facility and the pool.
Ensure pool areas and locker rooms are tidy and organized.
Maintain the cleanliness of the pool including adjusting the chemicals.
Track the number of residents and guests entering the pool area to comply with safety regulations.
Ensure the fitness facility remains clean and organized; organize dumbbells, weight plates, and bars.
Disinfect and clean equipment routinely throughout the shift.
Inspect facility for required maintenance and create service requests as needed.
Enforce rules and regulations of facility while being customer service driven.
Knowledge of exercise equipment allowing for answering questions related to how to use equipment.
Greet residents at the front desk one day per week and assist with concierge services including directing residents to the appropriate team member.
Willing to assist with additional customer service situations such as packages, deliveries, resident move-ins, move outs, etc.
Assist with coordination of resident events, if any.
Perform follow up with residents as necessary.
Anticipated schedule will be as follows:
Friday: 8:00am-4:30pm (Pool and Fitness Facilities)
Saturday: 7:00am-3:30pm (Pool and Fitness Facilities)
Sunday: 8:00am-4:30pm (Front Desk)