Customer Care Administrator

Job Title: Customer Care Administrator

Location: Stirling

About Us: Our client prides itself on delivering exceptional customer service and building strong relationships with their clients. As a Customer Care Administrator, you will play a vital role in ensuring our customers receive the support they need to have a positive experience with our products/services.

Job Description: They are looking for a dedicated Customer Care Administrator with previous experience to join their team. The ideal candidate will have a professional and friendly manner and attention to detail is key. This role requires excellent communication skills, the ability to multitask, along with the ability to use MS Office systems.

Responsibilities:

Providing high-quality care to our customers and a first-class administration service to our customer service team
Answering calls politely and professionally
Meet our customers' needs
Building strong working relationships with the clients and contractors who call us
Handling complaints, distributing post, looking after filing, managing meeting room bookings
Creating letters, emails, reports and spreadsheets

Benefits:

Competitive salary and benefits package
Hybrid working hours
Cycle to Work Scheme
Discounts at restaurants and cinemas with a Taste Card
33 days annual leave

For more information please contact Joanna Collett at C&P Recruitment or for immediate consideration please apply now.

C&P Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy