Patient Care Coordinator

Kids Connection is currently seeking a highly motivated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service and coordinating patient care to ensure a positive experience for our patients.
Responsibilities:
Manage patient appointments and schedule follow-up visits
Greet and check-in patients in a warm professional manner
Answer phone calls and address patient inquiries
Verify insurance coverage and assist with billing
Collect patient payments and handle financial transaction
Maintain patient records and update patient information as needed
Assist with treatment coordination and patient referrals
Collaborate with dental team to ensure optimal patient care
Location:
524 E Baseline Rd., Phoenix, AZ 85041
Hours:
Full-time 32+ per week
Monday through Friday
2 Saturdays per month
Qualifications:
Being the best part of our patients' day
Answering phones with a smile. You are the voice of the practice and an extension of the atmosphere of our office.
Checking patients in and scheduling their next appointment
Payment collections
Insurance Verification
Accurately entering patient information in to our practice management system
Duties will be increased with more experience
Must work weekly and able to cover on calls as needed.
Must be reliable, consistent, self- motivated, and able to multitask in a fast-paced environment. Paying attention to detail is a must.
Requirements
Prior experience as a Patient Care Coordinator or similar role
Excellent customer service skills
Strong organizational and multitasking abilities
Proficient in using medical software
Knowledge of insurance billing and claims processes
Ability to work well in a fast-paced environment
Strong attention to detail
Excellent communication and interpersonal skills
Bilingual preferred
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance