Systems Analyst (Levels I and II)

Join an Elite IT Team
Small company attitude with big company benefits, if you are looking for a Systems Analyst position with an elite IT team that believes in unparalleled excellence, you’ve found it. We offer health insurance, paid time off, company attire, and much more.
As our Systems Analyst, you will work with a team that prides itself on creating systems with superior availability and reliability. Your critical thinking skills and proactivity will help eKeeper effectively resolve any unexpected problems that arise in our clients’ systems. If you want to expand your technical horizons with an established and quickly growing team, then this is the ideal opportunity for you!
Requirements
Qualifications
Five or more years of hands-on IT experience (preferred).
Experience supporting Windows Server and applications support
Experience supporting Cisco routers and switches
Experience supporting NAS and/or SAN technologies
Excellent critical thinking skills
Ability to obtain new certifications required for vendor guidelines and keep up with current technology
Excellent written and verbal communications skills
Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN
Self-driven and self-disciplined with a “get it done” attitude
Ability to work well and maintain good working relationships with our customers
Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude
Desire to excel in a client-service results-oriented environment
Ability to work independently and as part of a team
Ability to manage and complete system projects with minimal downtime.
Strong sense of ownership for projects and tasks
Detail-oriented
Responsibilities
Provide tier 2/3 support for cases and serve as an escalation point for other personnel
Install, configure, and maintain Windows Server operating systems
Install, configure, and maintain Active Directory, DHCP, DNS, and GPOs
Install, configure, and maintain Microsoft Exchange and Microsoft Office 365 including hybrid environments
Install, configure and maintain various Microsoft applications including Hyper-V, SQL Server, MDT, and WSUS
Install, configure, and maintain various 3rd party applications
Install, configure, and maintain Cisco and Palo Alto Firewalls, Cisco routers, and switches
Install, configure, and maintain various WLAN devices including Cisco, Meraki, and Ubiquiti
Install, configure, and maintain enterprise and redundant networks and systems with a security focus.
Support and maintain various phone systems
Support the daily functions and concerns of hundreds of users in dozens of companies across central Indiana
Support and maintain security including 2FA solutions
Participate in, plan, lead, and implement projects across a range of systems and technologies
Create and maintain systems, network, project, and process documentation
Challenge and enhance your technical proficiency and provide stimulating ideas to our team
Provide onsite support for our clients as needed
Participate in an on-call rotation with regular system maintenance
Other responsibilities as assigned
Benefits
Benefits of Working at eKeeper Systems
This is a full-time salaried position with the following benefits:
Health insurance including medical, dental, and vision
401k with company match
Paid Time Off
Company attire
Community involvement opportunities
Cell phone allowance
Free snacks and drinks, including fresh popcorn and coffee, available when in the office
Bonus pay for certifications up to a year after achieving them.
Bonus pay for on-call coverage
Hybrid work environment
A diverse group of colleagues to work with. Check out our staff profiles on our website.
About Us
eKeeper Systems, Incorporated is a consulting firm located in Yorktown, Indiana that specializes in designing, building, deploying, and maintaining today’s information technology systems. For more than 18 years, our company has provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large companies throughout Indiana. We pride ourselves in maintaining many industry-leading certifications from the most prevalent manufacturers in the industry and we constantly strive to extend our technology experience into new areas every day.