Customer Service & Sales Administrator

Mpeople Recruitment are currently seeking a Customer Service & Sales Administrator on a Part-Time basis to join a well-established business based in Oldham.

* Location: Oldham (OL1)

* Salary: In the region of £11.54 per hour / £15,002 per annum

* Hours of work: 25 hours per week, Monday to Friday (5 hours per day).

The Customer Service & Sales Administrator will be responsible for all aspects of customer relations, with a particular focus on bespoke product sales, providing an excellent customer service experience, and building/maintaining strong customer relationships. This person will be responsible for covering online and in person sales, so providing first-class customer service face-to-face, as well as via email and telephone.

Duties will include and not be limited to:

* Customer service - face to face, telephone and via email.

* Sales order processing

* Following the customer order from the sale through to completion, and problem solving if any issues crop up along the way

* Dealing with new and existing customer enquiries, and using your product knowledge in order to advise on products

* Attending events - these are irregular but frequent, and as this is a small business the responsibility to attend these events is split throughout the team in order to ensure sales opportunities are maximised

* Liaising with suppliers as required

* Relaying customer questions, concerns and feedback to the warehouse team and management team

* Any other administrative duties as required within the business

Skills & Attributes Required:

* Experience of office-based customer service is preferred

* Going above and beyond to deliver a high quality of customer service

* Efficient organisational and prioritisational skills

* Problem-solving

* A positive and enthusiastic 'can do’ attitude

* A great team-player

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search