Internal Sales

We are currently recruiting for Internal Sales Representative on a permanent based in the Leigh area of Manchester .

The customer Support specialist collaborates with and supports the outside sales representative as well as managing the daily in flow of quote requests to the sales mailbox. Ensuring that all quotes are handled proactively and efficiently, with focus on customer satisfaction

Roles and responsibilities

Ensure all quote requests into the sales mailbox are responded to in a timely manner.
Following up all quote requests by telephone to ensure the rate levels offered are competitive.
Identifying and following up missing accounts.
Account management
Dealing with stakeholders via telephone and email
Building relationships and cold calling current clients
Processing the booking to send over to the operation team.
Skill and experience

High School or equivalent education.
Minimum 2 year's experience within the shipping industry is preferred but not essential.
Ability to Multi-task, Prioritise & Manage time effectively.
Strong Listening, Written & verbal communication skills (English required)
Excellent interpersonal and teamwork skills.
Able to work to business targets and support the business as required
Knowledge of MS office Incl exel, word & PowerPoint
Able to work to targets/deadlinesKelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's . For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age