German Hotel Reservations Advisor– Lisbon, Portugal

Firma: Webhelp Portugal
Druh práce: Plný úvazek

We are hiring!

 

As a German Hotel Reservations Advisor– Lisbon, Portugal, you will have the opportunity to empower your valuable technical skills while gaining a privileged view and know-how of the fast-growing and exciting start-ups in the American Tourism industry!

 

Your future project

As a German Hotel Reservations Advisor– Lisbon, Portugal, you will:

  • Assist customers with their last-minute bookings mainly through chat.
  • Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
  • Proudly provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.
  • Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

 

We are looking for

  • Native or Proficient German and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Good writing skills are mandatory
  • Availability to work in night shifts
  • Previous experience in Customer Service or a tourism representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 

Ready to take up the challenge?

Join our team and show off your talent!

Apply for this job