German Customer Service Agent - Athens / Greece

Firma: SpotON Connections
Druh práce: Smluvní
Plat: EUR 17 000 / Rok
Odvětví: Telekomunikace

Our client is currently looking for a German speaking Customer Service Operative to join their growing team in Athens, Greece.
Responsibilities:

  • Identify and assess customer’s need to achieve satisfaction.
  • Handle and resolve client’s problems via phone, chatting and emails.
  • Provide accurate and valid information by using the right tools.
  • Communicate clearly and gently with all consumers.
  • Follow communication procedures, guidelines and policies.

Requirements:

  • Have developed communication and soft skills.
  • Have advanced Tech skills.
  • Be fluent in both German and English.
  • Be capable of handling stressful situations and demanding clients

Benefits: 
- Relocation package (flight ticket + 2 weeks of accommodation + real estate agency paid by the company)
- Private health insurance
- Free Greek lessons
- Career progression after 6 months 
- Bonuses based on performance 
- Social Activities 
 

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