Postet i: Andre i Idaho | Sendt: |
Job Description
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
Lead and manage the day-to-day operation of the department and ensure service standards are followed
Address guest concerns and react quickly, logging and notifying proper departments as required
Consistently offer professional, friendly and engaging service
Oversee the daily preparation of all VIP and show rooms
Assist in training the team in proper procedures and correct use of equipment to establish departmental efficiencies
Liaise with Front Office, Engineering and other related departments to coordinate guest service and resolve emerging issues promptly
