IT Business Analyst

Firma: Eurofins USA Discovery Services
Jobtype: Full-time

Job Description
Become your most extraordinary self!  Our team is intensely proud to be a major provider of services and products to the drug discovery research industry.  Join Eurofins DiscoverX Corporation part of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries.  Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide!
We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*.  
Essential Duties and Responsibilities:
Earn in-depth knowledge of Eurofins LeadHunter Services in San Diego and Fremont, California business processes to help the organization achieve the defined business goals and recommend solutions that are aligned with the strategical and tactical objectives.
Analyze the existing processes, current systems and highlight areas of improvement.
Define to-be processes in the scope of existing and new solutions.
Perform gap analysis and recommend solutions.
Elicit and document process diagrams and user requirements.
Manage user requirements through entire UR lifecycle
Analyze complex requirements and help create bridges between legacy and new systems.
Enhance opportunities by identifying new processes / functions to be configured,  developed, and  implemented;
Oversee the delivery of the business needs as per the requirements;
Facilitate change and configuration management;
Verify the functionality of the end product according to the requirements specifications;
Take ownership of the processes implemented in the systems involved and: prepare business standard operating procedures, user manuals, release notes, and other functional and technical documentation
Perform training to the users about processes and the systems involved in supporting such processes;
Demonstrates and promotes the company vision;
Regular attendance and punctuality;
Conducts all activities in a safe and efficient manner;
Performs other duties as assigned;
Owns the accountability and responsibility of delivering to client needs and timeliness;
Provides cross-functional support to other departments as required;
Adjusts work hours as needed to meet client deadlines;
Adheres to site environmental health and safety (EHS) requirements.

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