Warranty Administrator

Maintech are currently partnered with one of the UK’s premier vehicle manufacturers, this household name brand operate within the Motor / People transport / Trucking industry and have their people at the forefront of everything they do.
The client is currently looking to add a Warranty and Contract Claims Administrator to their head office based administration and assistance team. The role will prioritise warranty and contract claims resolutions throughout their dealership network. It is heavily customer service based and will involve high amounts of attention to detail and ability to multitask.
 
Roles and Responsibilities of the Warranty Administrator Role:
Handle business-to-business claims, managing communication and documentation through emails and internal systems.
Assess claims and ensure the legitimacy of parts and labour.
Follow up on rejected or adjusted claims and negotiate settlements.
Process customer parts warranty claims received at the dealership.
Provide a professional service throughout the warranty and contract claim handling process. Skills required to be successful in this Warranty Administrator Role:
Experience working in a customer service / administration role.
Technical knowledge gained from working within the motor vehicle industry.
Good knowledge of Excel / PowerPoint with the ability to present.  
Effective verbal and written communication. The package for a Warranty Administrator:
Basic Salary of up to £28,000 - £30,000.
Working week of Monday – Friday (8am – 4pm).
Hybrid Working up to 40%.
Annual Bonus 5%
25 days Annual Leave + Bank holidays increasing with service.
Company Pension Scheme matched.
Enhanced Maternity and Paternity scheme.
High street discount scheme. If you feel this opportunity would be right for you, please contact
Matt Williams at Maintech Recruitment.
Call (phone number removed) for more information
Connect with us on Linkedin: Matt Williams | LinkedIn
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Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team.
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