Car Rental Customer Support Agent / French, Italian, German

Firma: Nordic Recruitment & Consulting
Job-Typ: Vollzeit
Gehalt:
BGN 2.200 - BGN 2.600 / Monatlich

Car Rental Customer Support Agent with French, Italian or German
Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria.
Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.
Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you!
The ideal candidate:
Is able to communicate freely in one of the priority languages, with working level of English
Is passionate for providing the best customer service
Takes ownership of their work and multi-tasks well
Is a problem solver and is able to flex to different customer profiles
Main responsibilities:
Deliver a high level of customer service by:
Using empathy/positive language when answering questions while they’re browsing our website.
Helping each customer find their ideal car.
Spotting opportunities to provide information that your customer may require at a later stage.
Dealing with requests between booking and pick-up.
Conducting post-travel investigations after the rental has finished.
Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
For you we offer:
Competitive salary
A bright, modern and exciting place to work, with excellent staff facilities
Transportation allowance
Life insurance
Annual reward and recognition events
Holiday pay
 

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