Veröffentlicht in: Kundenservice/Call Center in Durham | Verfasst am: |
Are you an experienced Collections Officer looking for a new and exciting opportunity? If so, this could be the role for you!
Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Collections Officer!
This role requires a proactive and driven individual with excellent communication skills and a strong ability to negotiate.
Key Responsibilities:
* Contact individuals and businesses with overdue debts via telephone, email, and written correspondence
* Exceptional Organization: Maintain exceptional organization skills to manage client interactions and tasks efficiently.
* Negotiate payment plans and settlements with debtors to recover outstanding balances
* Provide support and assistance to debtors experiencing financial difficulties.
* Meet or exceed monthly targets for debt recovery and call quality.
You must have a proven experience within a Collections Officer role, with a track record of achieving targets. Must have exceptional organisation and communication skills.
If this sounds like something you’d be interested in, apply now for more information